Privacy Policy

1. Who We Are

COREX Operations Ltd ("COREX", "we", "us", "our") is a business operations consultancy registered in Ireland. We provide operational transformation, process automation, and technology implementation services.

If you have questions about this policy, contact us at: hello@corexoperations.com

2. What Data We Collect

We collect personal data in the following ways:

• Contact form: Name, email address, company, phone number, and the content of your message.
• Operations Assessment: Email address you provide when requesting your report.
• Newsletter: Email address submitted via our footer sign-up.
• Calendly bookings: Name, email, and any information you provide when booking a call.
• Website analytics: Anonymised usage data (pages visited, browser type, referring URL) via analytics tools.

3. How We Use Your Data

• To respond to your enquiries and provide our services.
• To send you the assessment report you requested.
• To send operational insights and content you subscribed to.
• To improve our website and marketing.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the basis of:

• Legitimate interests - responding to enquiries, managing business relationships.
• Consent - newsletter subscriptions (you can withdraw at any time).
• Contract - delivering services you have engaged us for.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate our business, including:

• Formspree (form processing)
• Calendly (meeting scheduling)
• HubSpot (CRM and email)
• Google Analytics (website analytics)

All third parties are required to keep your data secure and only use it to provide services to us.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years. You can request deletion at any time.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us at hello@corexoperations.com.

8. Cookies

Our website uses essential cookies required for the site to function. We may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests: hello@corexoperations.com